Privacy Policy

Last updated: 10/25/2025

Our Commitment to Your Privacy

At AutoGloss, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

Personal Information

When you book a service with us, we collect:

  • Name and contact information (phone number, email)
  • Service address in Lahore
  • Vehicle type and service preferences
  • Booking date and time preferences

Automatic Information

We may automatically collect certain information when you visit our website, including:

  • Browser type and version
  • Device information
  • IP address and location data
  • Pages visited and time spent on our site

How We Use Your Information

  • To provide and maintain our car detailing services
  • To contact you regarding your bookings and appointments
  • To send service updates and promotional offers (with your consent)
  • To improve our services and customer experience
  • To process payments and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in operating our business
  • When required by law or to protect our legal rights
  • With your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent at any time

Cookies

We use cookies and similar tracking technologies to improve your browsing experience. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Phone: 0321-1193183

Email: info@autogloss.pk

Address: DHA Phase 5, Lahore, Pakistan